Privacy Policy
Alpha Laser Clinic is committed to protecting your privacy. This policy explains how we collect, store and use your personal information when you visit our website, contact us or book an appointment. We follow UK GDPR and all relevant data protection laws.
By visiting our website or providing your information, you agree to the practices described in this policy.
Who We Are
Alpha Laser Clinic
73 Godwin St, Bradford, BD1 2SH
Phone: 01274 900256
Mobile: +44 7943 922579
Email: info@alphalaserclinic.com
Information We Collect
Contact Form Data
When you use our contact form, we collect your name, phone number, email and message. This allows us to respond to your enquiry and provide customer support.
Booking System Data
If you book an appointment, we collect your contact details, service selection, appointment notes and any other information needed to arrange your visit. This data ensures your booking is confirmed, managed and updated when required.
Consultation Form Data
Before your treatment, you may complete a consultation form. This can include:
Medical history
Skin details
Treatment suitability checks
Patch test information
Health declarations
Required consent forms
This information is essential for safety and industry compliance. It is stored securely and accessed only by trained staff.
Cookies and Tracking
Our website uses cookies to make the site work smoothly, analyse user behaviour and improve performance. Cookies may collect device details, IP address, browsing activity and time spent on the site. You can adjust cookie settings in your browser.
Google Analytics
We use Google Analytics to monitor website performance. It helps us understand how visitors use our site but does not identify you personally. Data collected may include page interactions, traffic sources and general usage patterns.
Third Party Processors
We may share limited data with trusted third parties who support our operations. These services can include:
Website hosting
Booking and scheduling systems
Email communication platforms
Website analytics tools
Each third party follows strict data protection rules and only receives the information needed to provide their service.
How We Use Your Information
We use your information to:
Respond to enquiries
Manage bookings and send confirmations
Carry out consultations and treatments
Maintain health and safety records
Improve our website and services
Monitor traffic and analytics
Communicate essential information relating to your appointment
We do not sell your information or share it for marketing by other companies.
Legal Basis for Processing
We process your data under the following lawful bases:
Your consent when you submit forms on the website
Contractual necessity when you book a treatment
Legal obligations relating to health and safety
Legitimate interests for business improvements and record keeping
How Long We Keep Your Data
We keep your information only for as long as needed. Consultation forms are stored for the required time under industry and insurance standards. Contact and booking details are retained for a reasonable period to manage enquiries and appointments.
Your Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Ask for corrections to inaccurate information
Request deletion of your data where appropriate
Restrict how your data is processed
Object to certain types of processing
To exercise any of these rights, contact us at info@alphalaserclinic.com.
How We Protect Your Information
We use secure systems, encrypted storage and restricted access to ensure your information remains protected. Only authorised staff can view sensitive consultation or booking data.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their policies when visiting them.
Contact Us
If you have any questions about how your data is used or stored, please contact us at:
Email: info@alphalaserclinic.com
Phone: 01274 900256